Terms & Conditions
Disclaimer of Warranty
Fragwise disclaims all warranties or representations, express or implied, oral or written, including, without limitation, warrantiesof merchantability, and fitness for a particular purpose, title or non-infringement. Fragwise does not warrant that its services are error-free or that they will operate without interruption nor does Fragwise make any warranty with respect to the quality, reliability, timeliness or security of its services.
Fragwise does not offer trial periods of any of our services, we offer test servers of our services to enable you are satisfied before purchase.
Once a server has been bought, we cannot offer refunds! This is why we have test servers already setup so you can see what our servers are like.
The terms "Fragwise" and "Fragwise.eu" are considered to be our trademarks. We aggressively defend our property rights and we will aggressively pursue anyone who infringes on our trademarks. All pictures, logos and themes that Fragwise have created are all copyrighted and nobody should try to pass these on as their own.
Our dedicated servers all have different specifications, and can hold a different amount of game servers and Voice servers. Although you have unlimited bandwidth for Hosting, the dedicated may not hold the amount of servers you want. We are not liable if you encounter lag on your dedicated box, due to the fact that you are trying to Host to many servers/services.
What you are liable for
Fragwise does not take any responsibility or liability for anything you, or people you have given access to your server, delete, modify or add to your server files, if this happens, we will review the situation and try and help you as best as possible, if this is not possible, we will reinstall your server files. You are also liable for the people and goings on inside your server, Fragwise does not take any responsibility for any of this.
Users are strictly forbidden to change/edit/delete any specific server variably specified by Fragwise.
Duration of Contact
Contact period lasts, From the DAY purchased to the same DAY of the following month/s if a longer term contract is purchased.
Faults, Downtime and Errors
The user accepts that there may occasionally be problems with computers and telecommunication systems. Consequently the User accepts that there may be small periods of downtime, relating to the Services and/or Web Site, in which the User cannot access these. However, Fragwise will maintain reasonable effort to minimize these periods. The User accepts that is such cases of downtime, they will have no claim of breach of contract. When possible Fragwise will notify the User of predicted downtime and/or scheduled downtime for upgrades, updates, etc.
Fragwise holds the right to suspend an account if necessary, all files with in the account are Fragwise Property and Fragwise holds the right to disallow your access to them if believed needed to be.
Please report any breeches of contract through our contact form.
Fragwise permits the use of the clanpay system to allow our clients to receive payments from their colleagues to help fund their services. All such funds will be credited to the clients' clanpay account which can be used for future payments. All credited funds are non-transferable and non-refundable. The clanpay credit does not have any value and can only be used for the purpose of exchange for Fragwise services. Any fees incurred by Fragwise through the use of the clanpay system which include but are not limited to: bank transfer fees, currency exchange commissions or fees resulting from payment reversals; will be charged to the clients' account. Such charges will be taken directly from the clanpay credit or will be charged via an additional invoice if sufficient clanpay credit is not available.
These Terms & Conditions constitute the entire agreement between the parties with respect to their subject matter and supersede any other agreement, proposals and communications, written or oral, between the Company representatives and the Member. Fragwise may amend or supplement these Terms & Conditions at any time on notice to the Member as published on the Site.